In March 2019, the Queensland Under Treasurer referred concerns to the Auditor-General about the delivery of the SPER ICT project. This project forms part of a broader transformation program of work—the SPER Business Transformation Program.
Under a new SPER business model, SPER will be an in-house debt collection agency that pursues outstanding debt and enables hardship debtors to better discharge their penalty debt. SPER’s new business processes require the support of a new ICT system. In March 2016, SPER entered into a contract with a vendor to provide the ICT services and system implementation.
The Auditor-General has agreed to conduct a performance audit focused on the effectiveness of the governance of the SPER ICT project delivery.
This audit will assess whether the State Penalties Enforcement Registry (SPER) ICT project has been governed effectively.
- Queensland Treasury