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Modern technology systems are essential to efficient and productive businesses, helping to strengthen service delivery, security, and operational efficiency.

Elected members are responsible for setting the strategic direction of their council. This includes all decisions that impact how a local government operates, and bearing the outcomes of those decisions.

One of the biggest risks when an entity engages a contractor or consultant is the outsourced project or service costing more than first anticipated.

Councils collectively spend approximately $8 billion each year in procuring goods and services.  Having strong procurement processes is crucial to ensure that public monies are wisely spent.

Financial sustainability is a common and enduring challenge for councils because of their geographic location, local population numbers, and the number and type of services they deliver for their communities.