Organisational structure and accountability Report 17: 2016–17
A clearly articulated strategy drives an organisation's direction and contributes to a strong governance structure. The Queensland Government outlines the state’s objectives, and public sector agencies must develop strategies that support the delivery of these government objectives. Agencies should then consider their strategy when developing their organisational structure, or they run the risk that their strategy will not be realised.
This audit assessed whether the structure within Queensland Government departments supports the achievement of individual agency strategic objectives as well as government priorities, and whether there is clear accountability for delivering these objectives.
We reviewed the strategic plan and organisational structure of 18 departments. We also considered the government's overarching strategic direction, and assessed whether each department's strategic plan referenced these objectives and clearly demonstrated how the department planned to contribute towards them.
We recommend that the Public Service Commission:
monitors and provides regular advice to agencies on the workforce profile required to meet future demands, and considers if current structures and classifications remain appropriate. (Chapter 2)
supports agencies in their development of strategic workforce plans, providing guidance on how best to anticipate the changing nature of work, workers and workplaces. (Chapter 2).
We recommend that all government departments:
enhance strategic planning approaches by
establish clear alignment between accountability and strategic objectives by
review delegations of authority in relation to organisational structure design by
calculate and review staffing structures and workforce profiles to ensure that the department allocates its employees efficiently and effectively to deliver the department's strategic objectives.
Agency workforce planning should effectively consider and anticipate the changing nature of work and future demands. (Chapter 2)