Published: September 2019
Sector: Local government
It is important that councils regularly review their services to understand what value the community gets from them, and then use this information to adjust their services to manage costs. This can also guide their decisions on implementing new services and reducing or removing services.
Our service prioritisation tool helps councils be confident that they are allocating funding to high-value services. It aligns with the long-term financial sustainability of councils. We developed the tool as part of our report Managing the sustainability of local government services (Report 2: 2019–20), where we provide guidance on prioritising service delivery, as well as measuring service performance and allocating corporate overhead costs to services.
See our blog post: Advice on delivering services that the community values.
Via our interactive data dashboard for local government, you can find your local council to explore its financial audit data and compare to other councils.
Related resources
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Published: September 2019
- Type:
Advice and insights
We provide principles for local governments in allocating overhead costs, which can be adapted to support the size, systems, and capabilities of individual councils.
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Published: July 2023
- Sector:
Local government
This maturity model for councils includes 20 questions and outlines 4 levels of maturity across the key attributes of procure-to-pay functions. Councils can self-assess their practices against the model to identify improvement opportunities in their end-to-end procurement.