Technological advancements in artificial intelligence are reshaping how government services are delivered. Accelerating technological changes and an ageing workforce increase the risk of growing capability gaps if not managed appropriately.
Who we plan to audit
- Department of Customer Services, Open Data and Small and Family Business
- Public Sector Commission
- selected public sector entities.
Audit Objective
In this audit, we will assess whether effective workforce initiatives and plans are in place to support the digital upskilling of the public sector workforce as entities adopt technologies such as artificial intelligence. This will include examining the implementation of its initiatives and plans to address capability gaps to deliver current and future public services.
Area of focus
Public service
Parliamentary Committee
Governance, Energy and Finance Committee