The Financial Accountability Act 2009 and subordinate legislation ensures agencies are held accountable for their performance by requiring them to publicly report results - through annual reports and the Service Delivery Statements. This accountability mechanism helps the community gain a better understanding of value of the government services being delivered to Queenslanders. The performance information can also be used to improve the efficiency and effectiveness of government services.

The objective of this audit is to assess whether public sector entities effectively measure, monitor and report the:

  • delivery of government services
  • achievement of whole of government priorities
  • continuous improvement of the public service 

A workshop was held on Thursday 5 December 2013 and Friday 14 February 2014 to research experiences across agencies in monitoring and reporting performance.