Regulation is a core function of government, ensuring services that touch all our lives are safe and fair. Regulators need to plan their compliance and monitoring programs well, but this provides little value if they do not act on their plans.

At the Queensland Audit Office (QAO), we aim to learn from others and seek out opportunities to exchange expertise with our peers and professional networks.

Regulation is a core function of government, overseeing services that touch all our lives – from the safety of our drinking water, and rehabilitation of old mine sites, to the quality of our kindergarten services.

Many organisations often underestimate the importance and value of a comprehensive contract register. 

This is a common question about the work that we do at Queensland Audit Office (QAO).

The Queensland Audit Office (QAO) has the privilege of auditing all Queensland public sector entities and local governments, meaning our work extends well into the state’s regions.

Legacy systems are the outdated technologies, hardware, or software that organisations use even though they cannot be effectively maintained and no longer remain secure.

Governments often need to make decisions and implement policies in a rapidly evolving environment, such as when responding to natural disasters or other economic and environmental crises. The urgency of the COVID-19 pandemic is a similar example.

Queenslanders rely on public sector entities and local governments to publish correct and current information about how they deliver public services. Providing this information has many benefits, including: